Privacy Policy

Overview

Texas Menopause Care Clinic (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, and protect information when you visit menopausetx.com (the “Site”).

Information We Collect

We collect minimal personal information through this website:

• Scheduling Information: When you book an appointment through our scheduling system (Calendly), you provide your name, email address, and appointment type. This information is processed by Calendly, not stored on our website.
• Analytics Data: We use privacy-friendly analytics (Plausible) that do not use cookies, do not collect personal data, and do not track individual users. We collect aggregate, anonymized usage data only.

How We Use Your Information

Information collected through the scheduling system is used solely for the purpose of scheduling and providing telehealth services. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

Our website uses the following third-party services:

• Calendly: Appointment scheduling. See Calendly’s privacy policy for details on how they handle your data.
• Charm Health: Electronic medical records (EMR). Patient health information is managed within Charm Health in accordance with HIPAA.
• Plausible Analytics: Cookieless, privacy-friendly website analytics. No personal data is collected.

Cookies and Advertising

Our website does not use first-party cookies. Third-party services embedded on our site, such as our scheduling system, may use their own cookies.

We use the Meta Pixel, an advertising and measurement tool provided by Meta Platforms, Inc. It sets cookies and collects limited technical information — the pages you visit on this site, your browser and device type, IP address, and whether you clicked our booking link. We use this to measure how our advertising performs and to show ads to people who have visited this site.

We never transmit health information to Meta. We do not send symptoms, conditions, diagnoses, medications, lab results, or any information you provide during booking or treatment. The data sent is limited to page addresses and generic event names.

You can limit this collection through your browser’s cookie settings, an ad or tracking blocker, or your Meta ad preferences. Blocking it does not affect your ability to use this site or book an appointment.

Protected Health Information (PHI)

We do not collect protected health information through this website. All patient health information is collected, stored, and managed within our HIPAA-compliant electronic medical records system. Please do not include personal health information in any contact forms or emails sent through this website.

Your Rights Under Texas Law

Under applicable Texas data privacy law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Opt out of the sale of personal data (we do not sell personal data)

To exercise these rights, contact us at [email protected].

Data Security

We use industry-standard security measures including HTTPS encryption, secure hosting, and security headers to protect data transmitted through our website. Our website is served over encrypted connections and we limit third-party access to the minimum necessary.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

Contact

For privacy-related questions or to exercise your rights, contact us at [email protected].